Pricing

You pay for admins. Not for your growth.

Fixed flat rates instead of node licences. Unlimited assets, CIs and IP addresses at every tier. All modules included.

The licensing basics

Two licence roles: admin & service desk agent

What counts for licensing are named users – real people with their own account; what is counted are the active accounts, not concurrent sessions. Two roles: an admin licence (+€250 / year beyond the included number) covers the full feature set including the service desk. A service desk agent licence (+€200 / year) is cheaper and permits only ticket and service desk work – with no administration access.

  • You license people, not seats – every named user may sign in at any time, including simultaneously with everyone else
  • No session kick, no lock-outwhen the next user comes online
  • One active session per account – no account sharing (personalised audit evidence, NIS2/ISO 27001)
  • Admin = full administration incl. service desk · Agent = service desk only, no admin rights
  • End users in the Blazor self-service portal (those who report tickets) are unlimited and free of charge
  • Assets, CIs and IP addresses have no bearing on the number of users
  • In the Gov plan a named-user flat rate applies – unlimited admins and agents included
Section 1 · Companies (Corporate)

For companies: a fixed annual price by admins & tenants

Scaling by the number of administrators and tenants you need – not by your infrastructure. End users in the Blazor portal are always unlimited and free of charge. All modules at every tier.

SMB

For small IT teams.

€5,000 / year
  • Up to 5 named admins
  • Up to 2 service desk agents
  • 1 tenant
  • Extra admin: +€250 · extra agent: +€200 / year
  • Extra tenant: not possible (upgrade to MID)
  • Unlimited assets, CIs & IPs · all modules
Request a demo

Large

Decentralised IT departments.

€20,000 / year
  • Up to 30 named admins
  • Up to 10 service desk agents
  • 3 tenants · extra tenant: +15 % (+€3,000)
  • Extra admin: +€250 · extra agent: +€200 / year
  • Several business units
Request a quote

Enterprise

The group-wide flat rate.

€50,000 / year
  • Unlimited named admins
  • Unlimited service desk agents
  • Unlimited tenants
  • Additional admins, agents & tenants included
  • Unlimited assets · global IT infrastructures
Request a quote

Binding fixed annual prices, net plus VAT. The plan follows the number of admins; additional tenants are charged according to the scale. The calculator below determines your exact fixed price. End users in the Blazor self-service portal are always unlimited and free of charge.

Interactive · companies

TCO calculator: companies

Choose admins, service desk agents and tenants – the calculator names your plan with its binding fixed price and the comparison with node-based competitors.

10 named admins
Named admins (named users, service desk included). Roles explained
0 named agents
Service-desk-only users without admin rights – cheaper (+€200 instead of +€250).
1 tenants
Logically separated data environments (e.g. subsidiaries).
2,500 Assets
With Ordivis Platform this has no bearing on the price.
The MS SQL surcharge affects only the competitors – Ordivis Platform always runs on PostgreSQL.

Your plan

MID
ServiceNow ITSM
Jira Service Management
ManageEngine ServiceDesk
Tenants (used / included)
Ordivis Platform · binding fixed price
annual saving · up to cheaper

The Ordivis price shown is a binding fixed annual price (net plus VAT) for the configuration set. Additional named users beyond the included number: +€250 / year per admin or +€200 / year per service desk agent – or a move to the next plan; the calculator automatically picks the cheaper option. The competitor figures are illustrative estimates (they license per agent/technician). The admin licence includes the service desk; an agent alone has no admin rights.

Separate plan
Section 2 · Public administration (Gov)

For municipalities & critical infrastructure: a fixed price by population

Tied strictly to the official population figure – so the budget line is settled before the budget year begins. Named-user flat rate: unlimited admins and service desk agents included. Every tier includes 1 main tenant for the core administration; IT growth costs €0.

Tier inhabitants Fixed price / year Surcharge per additional tenant
Tier 1up to 5,000€1,490+20 % (+€298)
Tier 2up to 10,000€2,000+20 % (+€400)
Tier 3up to 15,000€2,700+20 % (+€540)
Tier 4up to 20,000€3,400+15 % (+€510)
Tier 5up to 25,000€4,100+15 % (+€615)
Tier 6up to 50,000€5,400+15 % (+€810)
Tier 7up to 100,000€10,400+10 % (+€1,040)
Tier 8100,000 – 250,000€19,000+10 % (+€1,900)
Tier 9over 250,000€39,500+10 % (+€3,950)

Binding fixed annual prices, net plus VAT. Every tier includes 1 tenant (core administration) + unlimited named users (admins & service desk agents). Municipal enterprises and spun-off units (e.g. municipal utilities, water supply, swimming pools, works yard) are organisational units in their own right and each requires a chargeable additional tenant. Practical example Fuldatal (tier 3): core administration + 1 additional tenant for the water supply = €2,700 + €540 = €3,240 / year.

Interactive · public administration

TCO calculator: Gov

Enter your municipality's population – the calculator determines the tier and the binding fixed price including additional tenants. Administrators are included without limit.

14,000 inhabitants
Determines the fixed plan tier.
2 tenants
1 tenant (core administration) is included; each further one (e.g. municipal utilities) carries the scale surcharge.
3,000 devices
Servers, school PCs, IoT, works yard – with Ordivis Platform this has no effect on the price.

Your Gov plan

Tier 3
Node-based competitor (estimate)
IT adminsunlimited (flat rate)
Tenants (used / included)
of which surcharge (additional tenants)
Ordivis Gov · binding fixed price
EUR 0
Extra cost as IT grows · saving up to

The Ordivis price shown is a binding fixed annual price (net plus VAT), tied strictly to population; unlimited admins included. Additional tenants raise it by the respective scale surcharge. The competitor estimate (node licensing) is illustrative.

Partner model
Section 3 · Managed service providers (MSP)

For IT service providers: one console, many customers

Manage corporate and municipal tenants centrally from an overarching MSP main console – with a 30 % partner discount on your end customers' plans.

Wholesaling & partner discount

Book plans for your end customers flexibly from the Corporate or Gov structure . On the respective list price (including any additional tenants) you receive a fixed partner discount of 30 %.

  • Example 1 – customer on Corporate MID: list price €10,000 → MSP purchase €7,000 (€3,000 margin)
  • Example 2 – municipality on tier 2 + municipal utilities: list price €2,000 + €400 = €2,400 → MSP purchase €1,680 (€720 margin)

More on the multi-tenancy architecture →

All prices net plus VAT. The 30 % partner discount applies to the current Corporate/Gov list prices. It requires the MSP infrastructure fee to be in place.

The direct licensing comparison

Criterion ServiceNow Atlassian JSM ManageEngine Ordivis Platform
Licensing metric Complex: FUL, business user, asset nodes, custom tables Per agent plus an asset add-on Per technician and per node Named IT admins (named users). End users unlimited and free.
Asset limits Node costs in the CMDB dearer tiers once a threshold is crossed every IP/VM raises the node audit Unlimited assets, CIs & IPs
Module unlocking Every ITIL module licensed separately Deep CMDB only in Premium/Enterprise Split across Standard/Prof./Enterprise Everything in, from day one
Database licence costs On premises: Oracle/MS SQL fees Expensive MS SQL/PostgreSQL infrastructure MS SQL costs on large deployments €0.00 – PostgreSQL natively
Air-gapped (offline) cloud only cloud mandated, server edition end of life Only with manual file workarounds Native, ECDSA verified locally
Price / year from ~€50,000, often six to seven figures linear per agent, five to six figures cheap to start, rising unpredictably Fixed flat rate from €1,490 (Gov)

Budget with certainty.

The prices stated are binding. Request a quote – or register for the 30-day trial that starts with general availability on 1 January 2027.