For IT service providers & MSPs

One server. Each customer their own database.

Tenant-safe ITSM on PostgreSQL. Every customer gets a separate CMDB and ticketing environment without you paying for a second VM plus Windows and SQL licences.

An honest interim status: Tenant separation is currently implemented logically (shared database, tenant-filtered access). Full isolation with a dedicated database per tenant is under active development – in the module maturity the module currently stands at around 53 %. For productive MSP scenarios the DB isolation is a prerequisite and part of the pilot scope.

# One service, many tenants
PostgreSQL 18
 ├─ ordivis_alpha   CMDB · tickets · IPAM
 ├─ ordivis_beta    CMDB · tickets · IPAM
 ├─ ordivis_gamma   CMDB · tickets · IPAM
 └─ registry          Tenants · memberships

Isolation: a dedicated database per tenant
Hardware:  1 VM instead of N VMs

Scaling by tenants – not by hardware budget

A dedicated database per tenant

Every customer gets their own database on the same PostgreSQL server, plus a central registry for tenants and memberships. Physically separated data – and losing a customer is a database drop, not a deletion project.

One instance instead of N servers

Instead of providing a separate VM plus Windows and SQL licences for every customer, all tenants share one server. The second customer costs you no second infrastructure.

Unlimited assets per customer

No node counter, no tiers. However large a single tenant's network grows – your costs stay predictable.

Central tenant registry

A registry database manages the assignment. New customers are created by provisioning, not by a server rollout.

One update, all customers

The modular monolith updates the entire instance in a transaction-safe update run – no patch marathon across distributed systems.

Your data centre or the customer's

Run Ordivis Platform at your site or on the customer's premises – nobody forces you into a third-party cloud. You keep control of operations, SLAs and data.

Become an Ordivis partner.

Talk to us about tenant tiers and reseller terms.